![]() For example, in Microsoft Outlook, this is accomplished by opening the email in a separate window, clicking on the "File" tab and then choosing "Properties." The internet headers will be shown in the box at the bottom of the window. The Internet headers can be found through your email system from within the email, using various methods depending upon the email system you use. įraudulent emails often appear to come from trusted sources, with the true sender revealed only through the Internet headers (not the same as the email headers). These messages are designed to increase the protection around sensitive information, and the associated link will always start with. Some legitimate UPS communications may come in the form of an email with an "epackage" link contained within the email. ![]() Also be suspicious of links containing numbers in place of letters, abbreviations, and slight misspellings in the link. It is suspicious if the actual destination does not match the address in the link. This causes the actual destination of the link to display in a pop-up, the lower left of your status bar, or other location depending on your email client. You can detect this by hovering over the link with your cursor. Deceptive Link: A link contained within an email that appears to direct your browser to a known, safe site but actually directs your browser to another location, potentially to an unsafe or fraudulent site. ![]() Communication Gaps: An email that does not provide an alternative method for communicating the requested information (i.e.bank account or payment card numbers), or personal information in exchange for the delivery of a package or other article Unexpected Requests: A request attempting to obtain money, financial information (e.g.Sense of Urgency: Alarming messages requesting immediate action, such as "Your account will be suspended within 24 hours." or "Contact us immediately to claim your parcel or prize.".Misspellings: Incorrectly spelled words or links to altered websites (For example, modifications or variations of the legitimate website address, such as.Poor Grammar: Grammatical errors and excessive use of exclamation points.Design Flaws: An email containing distorted or irregularly sized logos. ![]() Common indicators that an email might be fraudulent include the following: UPS accepts no responsibility for any costs or charges incurred as a result of fraudulent activity.Īwareness and recognition of fraudulent letters, emails and phishing attempts is vital to protecting yourself against theft and other related crimes. Please be advised that UPS does not request payments, personal information, financial information, account numbers, IDs, passwords, or copies of invoices in an unsolicited manner through email, mail, phone, or fax or specifically in exchange for the transportation of goods or services.
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